Skip to main content
Keep local recovery files until the capture is ready. A pending upload can still be retried; check the library before starting another recording so you do not create duplicates. Upload failed. Confirm connectivity, workspace membership, creator allowance and recording-link status. For CLI uploads, run tekma record status, tekma doctor and tekma auth status. A local recording has no upload result by design. The video is ready but chapters or transcript are missing. Refresh after processing completes. Silent recordings can have chapters but no transcript. Use the retry action when the capture reports a processing failure; correcting text is separate from rerunning processing. Quality choices are missing. Use Original while streaming renditions are still processing. A small source does not produce a larger rendition. Try Auto or a lower available quality on a slow connection. An import fails. Confirm FFmpeg/ffprobe, a required original page URL, supported PNG/JPEG/WebP image bytes, and the trace timing requirements. Use tekma import resume only when the CLI reports a resumable checkpoint. See recording modes and playback.