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Connected site recording lets a guest use a recording link while they are on a website that your workspace owns. A workspace owner must complete both ownership verification and recorder installation verification. Ownership by itself does not enable the connected flow; a hosted browser flow remains available when either check is incomplete.

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Verify ownership

  1. Open Settings → Recording domains as a workspace owner.
  2. Enter the public Website origin, such as https://support.example.com, then choose Add domain. Use HTTPS without a path. Register each subdomain separately; Tekma supports up to 20 origins.
  3. Open Ownership setup and publish the plain-text challenge at the exact /.well-known/tekma/<domain-id>.txt URL shown by Tekma. Return HTTP 200 without a redirect and include only the displayed challenge text.
  4. Choose Verify ownership and wait for Ownership verified.
If verification fails, check the exact scheme and hostname, the path, redirects, caching and whether the deployed server returns the challenge as plain text. A staging hostname is a separate origin and must be added separately.

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Install and verify the recorder

After ownership is verified, open Recorder installation for that domain and choose Copy generated snippet. Add the snippet to the owned website using the origin and identifiers Tekma supplied; do not substitute identifiers from another domain. The generated code loads the Tekma recorder SDK and calls TekmaRecorder.install(...) for the verified workspace/domain. Return to the domain settings, choose Check installation, and allow the site popup or opener check when the browser asks. Tekma marks the domain Installation checked only after the recorder is detectable from the verified origin. Deploy the snippet before checking; a check on a different host, in a blocked iframe, or before the new asset is live cannot prove installation. Both Ownership verified and Installation checked are required before a recording request can offer connected site recording.

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Use it in a recording request

When a recording link’s required Website to record matches an active, fully verified domain in the same workspace, the guest can choose Record on the website. The original recording-link tab must stay open while the site popup connects. The guest accepts I agree to record this tab and page diagnostics, optionally enables Include microphone, and can hide an element before choosing Start recording. Chrome or Edge then asks them to choose the current tab. The guest can Pause, Resume and Stop, review the local result and choose Send recording. They can discard it or choose Record again before sending. Connected capture protects the Tekma control strip and requires a supported protected browser tab; unsupported sources or a closed opener fall back to the hosted flow or show a recovery error. The guest’s consent and browser source selection determine what is captured. The owner receives the submitted capture in the configured workspace and folder; installing the recorder does not grant the guest workspace access. Presets for title, folder, reference and metadata are resolved by Tekma. A guest cannot use query parameters to grant access or move a submission outside the configured workspace. If the opener was closed or navigated, reconnect or use the hosted flow.